Moto Rent West Coast Tenerife

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PRIVACY POLICY

1. Data Controller

  • Company Name: Moto Rent 333 S.L. 

  • CIF: B-26997494

  • Registered Address: Av. José González Forte, 38683 Acantilados de Los Gigantes, Santa Cruz de Tenerife, Spain.

  • Contact Email: motorenttenerifewestcoast@gmail.com

2. Personal Data We Collect We only collect the personal data necessary to manage your vehicle rental and comply with legal obligations in Spain. This includes:

  • Identification & Contact Data: Name, surname, phone number, and email address (collected via website forms, WhatsApp, or email).

  • Identity Documents: DNI, NIE, or Passport (collected physically at our office or via official communication channels to verify your identity).

  • Driving Credentials: Driving license details (category, expiration date, and a physical/digital copy) to ensure compliance with Spanish driving laws.

  • Payment Information: Credit/debit card details required for rental payment or security deposits. Please note: We do not store your full card details or payment credentials on our website servers.

3. Purpose and Legal Basis for Processing We process your personal data based on the following legal grounds:

  • Performance of a Contract: To process your booking, manage the rental agreement, and deliver the vehicle.

  • Legal Obligation: To comply with Spanish authorities’ regulations regarding vehicle rentals and to fulfill tax and accounting duties.

  • Legitimate Interest: To handle customer service inquiries via WhatsApp, email, or our website.

4. Data Retention Period Your personal data will be stored securely for the duration of the contractual relationship. Once concluded, the data will be kept blocked for a minimum period of 5 years to comply with legal, tax, and accounting obligations under Spanish law, after which it will be permanently deleted.

5. Data Sharing (Third-Party Disclosures) We do not sell or lease your personal data. We only share your information with trusted third parties strictly necessary to operate our business and fulfill legal requirements:

  • Tax & Accounting Advisors: For billing, invoicing, and corporate tax compliance.

  • Law Enforcement & Traffic Authorities: When strictly required by Spanish law (e.g., Policía Nacional, Guardia Civil, or DGT) for traveler/driver registration and traffic penalty management.

6. Your Rights Under the GDPR, you have the right to access, rectify, restrict, or erase your personal data, as well as the right to data portability. You can exercise these rights at any time by sending a written request along with a copy of your ID to our contact email: motorenttenerifewestcoast@gmail.com.